By partnering with Excedo we offer, in addition to our services, a possibility where we take a greater responsibility by being involved in the need analysis, we tailor and implement solutions and from there we offer various types of operational and managed services to ensure maximum benefit from the solution.


Managed Services

Outsource your IT and communication needs to Excedo. We take care of your IT platform while you spend your time taking care of your business.

Many of our new and existing customers are asking for outsourcing services where we manage their IT operational needs. With our Managed Services your IT solution is in the best hands and you get the attention that you needed. Excedo takes full operational responsibility, owns all the infrastructure and deliver a managed service according to agreed SLAs.

Your company will have access to Excedo specialists 24/7/365.

Benefits of our Managed Services offering:

  • Fixed predictable costs
  • No investments are necessary in hardware or software
  • SLA that specify service levels and availability
  • Access to our helpdesk on a daily basis
  • Possibility to change and adapt the solution to different business needs
  • Always access to new functionality
  • Always access to a service account manager

Service and Maintenance

Excedo provides necessary service and maintenance for your investments. We ensure that we deliver the quality and value you expect.

A standard support and maintenance agreement covers:

  • Helpdesk: Access to our helpdesk 24/7/365
  • Spare parts & Logistics: Together with our technology partners, we ensure that spare parts and logistic resources are available to quickly deliver spare parts to our customers. We can offer a range of services and availability guarantees in this area.
  • Software Subscriptions: Excedo manages licenses and software updates for our customers. We handle all communication with suppliers and ensure that you have the correct licenses in quantity and version.